How to file a complaint or report a problem

We value trust and openness. If you witness any wrongdoing, rule violations, unethical behavior, or have any other concerns about our operations or the work of our team, please let us know.

Write to us at:

safety@uhi.org.ua

All complaints are treated confidentially , in compliance with PSEA (Protection from Sexual Exploitation and Abuse), AAP (Accountability to the Public) standards, and UGI's internal security and integrity policies.

We guarantee:

applicant confidentiality;
no persecution or negative consequences for filing an appeal;
prompt and impartial consideration of each message.